Support

Support

Need help with a purchase, missing item, rank, crate key, Credits, or another store-related issue? Our staff is happy to help.

Important Information

• ✅ Double-check your Minecraft username before completing your purchase.
• ⏳ Please allow a few minutes for purchases to be delivered.
• 💳 All purchases are considered final once the purchased perks or items have been delivered.
• 🔄 Refunds or exchanges generally cannot be offered for delivered digital items.
• ⚠️ If you believe there was a billing or delivery error, contact staff before opening a chargeback or payment dispute.
• 🚫 Fraudulent or unauthorized chargebacks may result in restrictions from the JoshyMC server or store.
• ❤️ Purchases help support server hosting, development, updates, and future content.

Need Help?

Join the JoshyMC Discord and contact our staff:

discord.gg/res77aBJw6